有限保用

  1. 保用條款:
    收貨一刻開始,只提供自攜保用,維修入工零件按下方:
    - iK, iRig 品牌
    包六個月人工,零件包一年,人工費 (點擊檢視)
    - Zoom品牌
    三個月人工,零件包一年,人工費 (點擊檢視)
    - MegaSale, CrazySale提供14日
    自攜保用 (只接受Yutron發票/ Paypal            付款單)
    -
    所有非SHOP內型號、停產型號、贈品、附件或非電子產品 , 不設保用 
    - 人為損壞或拆開, 保用失效
    - 接駁非原廠火牛引至失靈, 保用失效
    - 欠缺發票原件 (影印無效), 保用失效

  2. 保用如何處理? 
    必須先經電郵(https://www.yutron.com.hk/contact),列出型號及序號, 購買日期及店舖 , 經
    確認後, 再經電郵預約好時間日期,帶同此確認電郵打印本,及有效店舖機印發票件, 否則不予接受辦理

  3. 預約須於兩個工作天前提出,時間為星期一至五下午,分兩個時段,分別為2:30~3:45 或 3:45~5:00(公眾假期休息),會於下個工作天前收到回覆電郵,必須經電郵確認,方為有效,欲免向隅, 敬請及早預約

  4. 不設經銷商代收代送, 請勿交予經銷商

  5. 保用交到何處?
    交到保用收發中心,待送檢一般約七個工作天電郵通知預約到取,缺部件另計,不設測試 , 點擊 "CONTACT" 查詢情況,點擊收發中心查看地址時間.

  6. 切勿交來非電子附件或包裝,會被即時退回.

  7. 所有物品交來日起計必須於四個月內取回否則當作棄置,不作另行通知.

  8. 客戶送回維修品即表示已清楚明白及接受Yutron一切以上安排及決定.

Limited Warranty

  1. Warranty Terms and Conditions?
    As soon as receiving the product, only On-Site and Carry-in-repair be provided with parts/labor free warranty stated as below:
    - iRig brand 6-month free labor,12-month free parts.
    Labor Fee (view).
    - Zoom brand 3-month free labor,12-month free parts. Labor Fee (view).
    - Sold under MegaSale or CrazySale will have 14day carry-in warranty      (Yutron Invoice/Paypal Payment Slip must be presented)
    models not shown in SHOP, Discontinued models, give away items,   accessories or Non-electronic items will have NO warranty
    - Lose warranty by abuse, or unauthorized dismantled
    - Lose warranty if connected with FOREIGN Power Adaptor resulted in          malfunction
    - Lose warranty if missing Original Machine imprinted Invoice (photocopy     not accepted)

  2. How to carry out the warranty?
    It is a MUST to request thru email (https://www.yutron.com.hk/contact). List out the Model number, Serial Number, Date of Purchase, and Shop name. After confirmation, make the appointment through email again.  Bring along this email print out with your original shop machine imprinted invoice when you come with your warranty product. Failure to do above will NOT be accepted.

  3. An Appointment must be made one working day ahead. Time frame is weekday Monday to Friday, either 2:30~3:45PM or 3:45~5:00 PM (Public Holiday close). A Reply will be received within the next working day. An Appointment will ONLY be effective after receiving an email confirmation. An Early reservation is needed for a successful appointment.

  4. Do not send it to Resellers. Warranty does not cover free pick up from Resellers nor free delivery service back to Resellers.

  5. Where to return for the warranty product?
    Bring to the Collection Center. It will be arranged to manufacturer for checking. Pick up at approximately 7 working days by appointment email if spare parts available. Product Test not available. Click "CONTACT" to check progress. Click Collection Center to check the opening hour and address.

  6. Non-electronic accessories, packaging are not required. We shall not keep those items and will be returned to you immediately.

  7. All products and accessories must be picked up within four months from carry-in-date otherwise will be abandoned without notice.

  8. Customer returning product for warranty means that he/she understood and accepted all the above arrangements and decisions by Yutron.

 

All brand names are trademarks of their respective owners.                                                                   © 2020 by Yutron Tech (HK) Ltd. All rights reserved.                                                                                                                                            Authorized distributor of iKMultimedia - iRig, iLoud and iKlip models.

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